Execs In The Know- A Global Network of Customer Experience Professionals

Execs In The Know Connects Customer Experience Leaders to Industry Learning at Customer Response Summit Charleston

Powerhouse Speakers From Neiman Marcus, Indeed, Capital One and T-Mobile to Keynote Execs In The Know – Customer Response Summit Charleston

PHOENIX, AZ. – (February 15, 2018) – Community of customer experience professionals, Execs In The Know, have released the agenda for their next executive gathering – Customer Response Summit (CRS) Charleston. CRS Charleston will be held March 12th-14th, 2018, at the Belmond Charleston Place, in Charleston, SC. AI for service, employee engagement, outsourcing, quality, personalization, and more will be featured topics of discussion. The customer experience conference will include keynotes from Neiman Marcus, Indeed, Capital One, and T-Mobile.

CRS is a gathering of customer service leaders, across many verticals, focused on working together to improve the customer care industry, and create innovative experiences for their brands. Highlights of the CX leadership event include an Innovation Lab, evening networking opportunities, and an exclusive tour of the T-Mobile Charleston facility. The newest version of the CXMB Series – 2017 Corporate Edition – will also be released (a joint effort between Execs In The Know and COPC Inc.).

“Between our stellar line-up of speakers and our historic host city of Charleston, we are thrilled to bring CRS to the East Coast, in March,” said Chad McDaniel, President and CEO of Execs In The Know. “Our community is constantly inspiring us through the stories and innovative experiences they offer in their own brands. I can’t tell you how special it is to be able to meet face-to-face with these amazing leaders and watch the sharing that takes place amongst peers.”

Other leading corporate brands that will be speaking at the customer care event include Grubhub, Sweetwater Sound, Aetna, USA TODAY NETWORK, Balsam Hill and more.

To learn more or to register, visit the event website www.execsintheknow.com/events/crs-charleston/.

About Execs In The Know

Execs In The Know is a global community of customer experience professionals, from various industry verticals, all focused on the same thing – excellence in customer service and experience. Execs In The Know gives brands a platform to share and gain insights, benchmark their brand, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.”

Execs In The Know holds their national event – Customer Response Summit – twice a year (in the Spring and Fall), giving executives the opportunity to connect face-to-face. They also hold a number of other live regional events throughout the year including Subject Matter Briefings (on topics like social media, AI, SMS, outsourcing, etc.), Lunch & Learns, Workshops, and EITK Dinners. The community is able to stay engaged long after the events come to an end through industry content and thought leadership, webinars, reports, and various social communities.

Learn more at www.execsintheknow.com.

Media Contact:

Alyssa Pitura