Working with our research partner COPC Inc., Execs In The Know creates a yearly Customer Experience Benchmarking Study. One installment focuses on Corporate Insights and the other on Consumer Insights. For more industry knowledge, awareness, and data on the customer experience, view the reports below.
To take part in the CXMB 2017 Corporate Edition Survey (to be released in Sept/Oct 2017), sign up by clicking the button below.
By participating, not only will you ensure your brand is part of the results, but the findings will help your CX peers, and the CX industry as a whole.
The Survey results are the aggregate of all responses. Specific brand responses are never identified or directly tied. With your participation, we will ensure you have a full copy of the rolled up results once completed.