Execs In The Know- A Global Network of Customer Experience Professionals

Tag Archives: Blog Talk Radio

Execs In The Know & Digital Roots Release Summary of Customer Experience Management Benchmark Series – 2014 Corporate Edition

WINNIPEG, MANITOBA. December 15, 2014 – Leaders in the Customer Experience Management space, Execs In The Know, and Social CRM innovators, Digital Roots, have announced the release of the Customer Experience Management Benchmark Series (CXMB) – 2014 Corporate Edition Summary. The Executive Summary titled, “Supporting the Connected Consumer in a Multi-Channel Environment: A Comprehensive Survey,” gives readers a preview into the results of the full 2014 Corporate Edition of the CXMB Series, to be released in February, at Customer Response Summit Miami.

Continue reading