Execs In The Know- A Global Network of Customer Experience Professionals

Sponsor Testimonials

Don’t just take our word for it. Here are a few testimonials from vendors that have sponsored with EITK.

“Chad and the Execs In The Know (EITK) team are in the top percentile of marketing partners I’ve worked with in my career. You won’t find a more genuine, enthusiastic, and thoughtful co-marketing partner. Chad and Susan, as well as the rest of the team, are extremely creative, professional, and a lot of fun to work with. The executive engagement that has resulted from taking part in EITK executive conferences and marketing programs has led to a wide variety of measurable results for Verint, and the relationships we have developed with industry executives have been very valuable.”

– Greg Sherry, Vice President Marketing, Verint

“I attend dozens of industry events every single year, and I always tell people that Execs In The Know is the best event to attend, both as an attendee and as a sponsor. The members of the community care passionately about preserving the education and exploration at each event in a way I have never seen before. Real take-aways happen here. This is a self-selecting group of winners, and for us at Next Caller, it never fails to put us in front of the decision-makers in our space, who are most active in exacting change within their respective organizations. Most importantly, Chad and his team ask questions with genuine, humble inquiry, to really drill down on the exact program that will be beneficial for us.”

– Jeff Kirchick, VP, Enterprise Sales, Next Caller

“For customer experience leaders looking to learn about the latest trends and keep their companies at the forefront of customer service, Execs In the Know is the best community I have found in the last 10 years. The combination of super-smart people from leading brands, combined with tremendous openness, makes this a great forum to share best practices, discuss new innovative technologies in CX, network and learn. Personally, I have also welcomed the friendships and people I have gotten to know as a CX Partner Advisory Board member. It’s a truly unique community of customer experience executives. For CX leaders like Genesys, it’s also great to listen and learn from great people at great companies. Chad, Susan and the EITK team are passionate as well, and their heart and commitment has been an integral part of making this an exceptional community to be a part of.”

– Ted Hunting, VP North America Marketing, Genesys

“Execs In The Know puts us in touch with the right people, at the right companies. Their network is unsurpassed. Through custom webinars and executive dinner events, we’ve captured contacts that have led to conversations with dozens and dozens of decision makers, across our target accounts. Chad and his team are fantastic to work with. They’re flexible, accessible and responsive, and they put in the effort to make their events a success. I always know that Chad and the EITK team will do whatever is necessary to maximize our investments in our co-marketing programs.”

– Kevin Payne, Vice President of Marketing, [24]7.ai

“Chad and Susan are incredibly kind, intelligent and driven leaders, with a strong mission in CX. There is a gravitas to that that keeps us all coming back for more. Their Customer Response Summit Forums may be on a smaller scale, but include very senior level executives that span industries.

Execs In The Know has the ability to bring together execs that really are dedicated to learning, sharing, and growing their business. And, they are also willing to have discussions and learn from providers like Sutherland. That is rare. The content is always high quality with no fluff, just useful insights.

With EITK, networking with top execs is painless. There are so many opportunities to meet new people and share ideas in a stress-free environment.”

– Edward Kowalski, AVP Retail Marketing, Sutherland

“Execs In The Know focused briefings are easily the most valuable, information-intensive sessions I’ve participated in. Rather than the usual round-robin of slideshare with five minutes of questions at the end, these customer-driven, thought-leadership sessions are zero-slides, 100% Q&A. The result is meaningful, specific discussion of actual cases, actionable best practices, and insightful take-aways that attendees can actually use in their daily work. I highly recommend participating in the Execs In The Know focused briefings as a solid component of a personal professional development plan.”

– Dave Evans, VP, Social Strategy, Lithium Technologies